Dear Julian,

As you might remember, the reason for my coming to you was due to my lack of confidence. Having been squished between two articulated lorries on a motorway, combined with a couple of other unfortunate incidents, I had virtually given up driving altogether.

Cliff was fantastic, and helped me to overcome a lot of my fears without making me feel stupid. He was very positive about my driving ability and passed on to me many helpful hints and tips as to how I could improve some elements, specifically my obsession with changing down gears one by one when I needed to slow down or to approach a roundabout. Now, for the first time in over a year, I drove on the M4, M3 and A3, despite an absolutely horrendous downpour of rain, and then finally I drove around the M25.

Four weeks later I am delighted to report that I am driving now. I choose to follow the back roads if I can, avoiding the motorways, but as my confidence increases still further I will be able to conquer this as well.

I thank you for arranging this for me and please pass on my grateful thanks to Cliff.

Kind regards,

Mandy Dyer

Marlow

Buckinghamshire